William Hill Casino review

  • Game Variety 8/10
  • Banking 8/10
  • Bonuses 6/10
  • Customer Service 9/10
  •  User Interface 8/10

Overall: 8/10

William Hill Casino Review

William Hill is a real giant in the bookmaking and gambling industry. The company from Great Britain has one of the longest histories in the market and has been among the top players in every comparison for decades. After a strong reputation has been built up here primarily with sports betting, the company now also has a highly interesting casino in its range of products. How good it really is and where possible weaknesses are hidden, we take a closer look at the William Hill Experience Test.

William Hill: Pros at a glance

  • Long tradition and experience (founded in 1934)
  • New customer bonus of 150 USD and 50 Free Spins USD
  • Many promotions and campaigns
  • Support available 24/7
  • Free support hotline 

William Hill Test: info, reviews, bonus, games and more

William Hill was already founded in Great Britain in 1934. The company employs more than 15,000 people and is traded on the London Stock Exchange. Even today, the name William Hill stands above all for the enormous tradition and success story that the provider has gone through in the last decades. Today, the British are among a close circle of renowned companies that operate several casinos and have been able to build up an excellent international reputation. Responsible for the casino of William Hill is the WHG (International) Limited, which has its current headquarters in Gibraltar. The company is thus licensed and regulated by the Gibraltar government and the country’s gaming commissioner.

William Hill Bonus: Up to 300 USD bonus

All new players are given a royal welcome at the British company’s casino. There is a 100% up to 300 USD new player bonus.

The turnover conditions are the same for both bonus offers and provide for a 40-fold turnover of the bonus amount. Each bonus is valid for a period of only 7 days. If this does not happen, the bonus and any winnings resulting from it will be removed from the player’s account. It is important to note that not all wagers in the games are equally valued.

The table below shows the order of play:

  • Slots (except Football Rules, Wild Gambler and Wild Gambler 2) 100%.
  • 100% scratch cards
  • Roulette 50% of the time
  • Football Rules, Wild Gambler and Wild Gambler 2 at 25%
  • Pai Gow, Red Dog, Let it Ride, Casino Hold’em at 25%
  • Baccarat, Blackjack (except Switch & Pontoon), Stravaganza, Craps, Sic Bo and Multi-Spin Slots at 20%.
  • Blackjack Switch & Pontoon, Video Poker, Casino War, 5% Lucky Wheel
  • double options at Video Poker 0%

Activate William Hill Bonus: Step-by-Step

According to our William Hill experience, no bonus code is required to activate the bonus offer. Instead, the amount of the first deposit is taken as a benchmark and the bonus amount is adjusted accordingly. We have listed the individual steps of this process again below:

  • Register with William Hill: The player account at William Hill is completely free. At the same time the opening can be done comfortably and uncomplicated in a few moments. During the registration process, the player’s personal data is required, as well as information on the player’s place of residence and future user account.
  • Do not forget the bonus code: It is essential to enter the bonus code FDB during registration!
  • Deposit at least 10 USD: The first deposit can follow directly after opening an account and is the decisive one for the new customer bonus. At least ten dollars must be invested, whereby larger amounts naturally result in a higher bonus. A bonus code does not need to be entered during the transaction.
  • Unlock bonus: The bonus will be transferred to the account immediately after the deposit has been processed. Now it is ready for use and can be unlocked for withdrawal.

More offers & promotions: Sweepstakes and Promotions

In the industry, William Hill enjoys the reputation of always having a suitable offer in the bag for existing customers. In fact, our William Hill test showed that a lot is being done for existing customers. For example, in addition to one, a VIP club is also offered, which promises access to exclusive tournaments. At the same time, improved bonus offers and optimized customer service are also waiting here. In addition, free spins and bonus credits are also awarded in the gaming operation. With the Refer a Friend service, all customers also have the opportunity to refer a friend and thus secure another 50 USD bonus.

William Hill Casino offer: What does the portfolio offer?

Responsible for the portfolio at William Hill is the prominent provider Playtech. This should make many players’ eyes light up, because the Israeli developer has positioned itself at the top of the industry in recent years and stands for top-class games and powerful software. In total, William Hill’s repertoire includes more than 200 casino games, divided into the categories of table games, card games, slot machines, video poker, arcade games, scratch cards and jackpots.

IMPORTANT: This only covers the offer in the Casino section. On the website under “Games” there are really countless other providers like NetEnt etc.

3D Slots and slot machines

The video slots and slot machines are represented with around 150 different games. This clearly shows that the focus is primarily on these games. Machines with three, four or even six reels can be played here. Also the number of playable lines can always be changed. Particularly prominent representatives of this area might be, for example, “Great Blue” or “Halloween Fortune”. Beyond that, the numerous Marvel games, to which for example “Spiderman”, “The Avangers” or “Ghost Rider” belong, are also considered highlights.

Roulette and Blackjack

Those who prefer to try their luck at roulette can choose between 15 different gaming tables. The “Marvel Roulette” is certainly a very special version, but according to our William Hill experience the Multi-Wheel Roulette, the Mini Roulette or the NewAR Roulette also provide excitement and variety. Blackjack is playable in twelve different versions, one of which even has a progressive jackpot. Further noteworthy are also Blackjack Surrender, Lucky Blackjack or Blackjack Switch.

Video Poker and Table Games

Other well-known table games in the portfolio of the British supplier are Craps, Sic Bo and Wild Viking. The latter in particular is enormously interesting, as it is a combination of Roulette and Poker bets. Wild Viking also has a progressive jackpot. Video Poker is represented with 17 different games in the offer and thus offers space for a few innovations in addition to the classics. In detail you can find for example “Joker Poker”, “Aces and Faces”, “Deuces Wild”, “All American” or “Jacks or Better”.


A strong impression in the William Hill Test was made by the jackpot area. Here you can find a total of 44 games, which in itself is a very good value. In addition, not only slot machines can be used here to hunt for the really big winnings, but also Blackjack, Stravaganza or even darts. The amount of the jackpot varies from game to game, but is usually between a few thousand and several million dollars.

William Hill Live Casino

Four different games can currently be played at the William Hill live casino. Roulette, Blackjack, Baccarat and Casino Hold’em are also played here, whereby Playtech’s games were once again used. So the question of quality does not really arise, as the provider is also one of the industry’s driving forces in the live sector. The four games in the live casino are always represented by several tables, so that enough seats and variety is provided. The limits at the roulette tables are between 0.10 and 50 USD, and bets of between one dollar and 100 USD are possible for Blackjack. Baccarat offers similar betting opportunities, with limits ranging from 2 USD to 100 USD, and Casino Hold’em offers bets from 1 USD to 50 USD.

What are the payout odds on William Hill?

Of course the payout odds play an important role in our William Hill Test. First and foremost, an average payout rate of around 96% is offered, which can be described as very good. Nevertheless, there are of course variations in the individual game categories and games, as not all games with the same high odds can score. Video Slots, for example, are characterized by a higher payout rate than classic slot machines. Roulette and Blackjack generally offer the highest payout rates, which here can often be 98% and more.

William Hill App: The mobile casino

The William Hill Casino App is currently available as a download version and as an optimized web app. All users of iOs or Android devices can download the software, the optimized web app is available for all customers. Visually and technically the mobile versions do not provide any reason for complaint at first. The design is appealing and intuitive and thus ensures quick and easy navigation. Payments can also be processed. However, there is currently still a significant difference between the regular portfolio and the mobile offer. Currently, only about 20 games can be played on a mobile or smartphone, but at least the most prominent representatives are included.

Deposits and withdrawals

You can use Mastercard and Visa credit cards, PayPal, the instant bank transfer, UseMyBank, Entropay, Giropay, Skrill, Neteller, the bank transfer, the Paysafecard, Western Union, Trustly and Kalibra for deposits to their player accounts. No fees are charged for these services, the required deposit amount is usually ten dollars. If you use the Paysafecard, you can also top up your account with a sum of five dollars. Withdrawals are always processed using the same method that was used for the deposit. As always, exceptions confirm the rule, so that deposits with the Paysafecard are paid out via the bank account, for example. However, before a player’s first withdrawal can be made at all, an identity check is required. William Hill requires a copy of the player’s passport or ID card, which is then sent to customer support. Step-by-step instructions for depositing:

  • Open the deposit area: In the upper right corner, logged-in players will find the “Deposit” button. By clicking here, they will be automatically redirected to the deposit area.
  • Select payment method and amount: In the cashier area, you can now select the payment method and the desired deposit amount. The applicable limits are displayed transparently according to our William Hill experience.
  • Make a deposit: As soon as the data has been entered completely, the payment can be executed. To do this, it is necessary to follow the instructions for the processing.

William Hill Customer Support

After our William Hill experience, customer support is available via live chat, telephone hotline and Email. The hotline is fortunately completely free of charge and also lands with a wide range of employees. The “opening hours” of the customer support were fixed between 9 and 1 a.m. daily. The e-mail can of course be sent around the clock. The Email will be answered after 24 hours at the latest. If this takes too long, you may be able to successfully use the FAQ section of the British website. According to our William Hill test, there are many general questions that do not need to be asked to the customer service.

Serious or fraud: How safe is William Hill?

In terms of security and seriousness, there are absolutely no concerns about William Hill. The company has been in business since 1934 and is one of the most traditional and reputable providers in the industry. Fraud can be excluded right from the start. Nonetheless, this fact is confirmed once again by official bodies, such as the licence issued by the Government of Gibraltar, which is particularly important for European players. The regulation will be taken over by the country’s Gambling Commissioner. In his home country Great Britain, William Hill is subject to the rules and regulations of the British Gambling Commission. In addition, the provider also cooperates with non-profit organizations, which, among other things, promote self-protection measures in online casinos. Players can take advantage of such measures as freely adjustable limits, direct contact with the organizations or breaks and suspensions of the player account.

Conclusion: William Hill is a giant

The British company did not perform badly in the William Hill test. The casino is equipped with around 200 games, which of course leaves room for improvement. It should not be forgotten, however, that only games from the renowned provider Playtech are offered here, which are really not to be found in every casino. A strong impression is also made by the new customer package, which offers several bonus offers and at the same time can convince with fair bonus conditions. The applicable limits for the individual games are also flexible and allow stakes for newcomers and experienced players. The live dealer casino, payments and customer support were also convincing, so that we can only give a good mark here.

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